Privacy Policy

This website is provided by Vancouver Island Ferry Company (“VIFC”). At VIFC we are committed to respecting your privacy. This policy describes how we collect, use, and disclose personal information. This policy may be modified from time to time by posting updated versions on the VIFC website.

This website may contain links to other websites, both inside and outside of VIFC organization. The privacy policies and procedures described here do not apply to those sites; we suggest contacting those sites directly for information on their data collection, distribution and privacy policies.

The purpose of this privacy policy is to set out the principles governing our use of personal information that we may obtain about you. By using the websites, or by registering as a user of the services that we provide, you agree to this use. We ask you to read this privacy policy carefully. Any dispute which may arise over privacy will be subject to this policy, the data protection notice (if any) incorporated into this website and the provisions of law.

We may change our privacy policy from time to time. We therefore ask you to check it occasionally to ensure that you are aware of the most recent version that will apply each time you access this website.

Personal information collection and use

VIFC will only collect personally identifiable data, such as your name or email address, when it is voluntarily submitted to us via this website. VIFC will use this information to comply with your request for information or as otherwise disclosed to you when you submit your information. If you were to join a mailing list, apply for a job, participate in a program or enter a contest that may be offered by VIFC from time to time, you will be asked for personal information as stated to you at the time of collection. Personal information may be collected by interaction with our website, or from you in person.

From time to time, we may refer to that information to better understand your needs and how we can improve our services. We may use that information to contact you. We will not otherwise transfer the personally identifiable information you provide to this website to any third party unless otherwise disclosed to you.

Non-personal information collection and use

In common with many commercial organizations we monitor the use of this website by collecting aggregate information. We may automatically collect non-personal information about you such as the type of Internet browsers you use, the pages you visit or the website which directed you to our site. You cannot be identified from this information and it is used only to assist us in providing an effective service on this website.

Use of cookies

Cookies are small files which are sent to your web browser and stored on your computer’s hard drive. This website may choose to use ‘session cookies’ – temporary cookies that remain in your browser until you leave the website. These allow you to carry information across our site without having to re-enter it; it also enables us to analyze web traffic and improve our online services. They cannot be used to identify you. You may set your web browser to notify you of cookie placement requests or to decline cookies completely. You can delete the files that contain cookies; those files are stored as part of your Internet browser.

Security of your personal data

We have implemented standard technologies and policies with the objective of protecting your privacy from unauthorized access and improper use and will update these measures as appropriate as new technologies become available.

VIFC Mailing Lists

VIFC’s website may allow you to provide us with your email address at your convenience, should you decide to enroll. We try to continuously improve the function of the fields available, but unless we advise you otherwise, any improvement in or addition to the fields will be subject to the same policies as set out in this policy.

For certain opt-in services, VIFC may, with your consent, collect profile information about you, as well as demographic information. This information may be used to communicate specific information to you based on the profile and demographic information you provide.

By voluntarily providing your email address with VIFC you agree and consent to:

Employment Opportunities

VIFC may offer employment opportunities over this website. If you would like to apply for a role at VIFC, you may be required to provide your name, telephone number, address, email address, and other information concerning your application such as employment history, references and education. This information may be used to contact you and to assess your application, including to make contact with any references on your behalf or any other third parties that you may consent to our contacting and discussing your work history and related matters.

Under 18 year olds

This website is not intended or designed to attract children under the age of 18. We do not knowingly collect personally identifiable data from or about any person under the age of 18. If you are under 18 years old and wish to ask a question or use this site in any way which requires you to submit your personal information, please get your parent or guardian to do so on your behalf.

Who is responsible for personal information collected on this site?

If you have any questions about VIFC’s privacy policy, please email us at info@vifc.com

About Us

Founded in 2022 and proudly headquartered in Nanaimo, BC, the Vancouver Island Ferry Company (VIFC) is a modern Canadian ferry company transforming how we travel in BC. VIFC will deliver unsurpassed service, safety and convenience to guests looking for hassle-free travel.